How English Coach Academy collects, uses, and protects your personal data.
English Coach Academy ("ECA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at englishcoach.academy, use our services, or interact with us in any way.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We may collect personal information that you voluntarily provide when you:
This information may include your name, email address, payment information (processed securely by third-party providers), and any messages or content you send us.
When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used for security and to improve our website performance.
We use the information we collect to:
For users in the United Kingdom and European Economic Area, we process your personal data on the following legal bases:
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, including:
Each of these providers is required to protect your data and may only use it for the purposes we specify. We do not share your personal data with any other third parties without your explicit consent, except where required by law.
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Booking and payment records are retained for a minimum of six years in accordance with UK financial regulations. You may request deletion of your data at any time (subject to legal retention requirements) by contacting us at the address below.
Under UK GDPR and applicable data protection law, you have the following rights:
To exercise any of these rights, please contact us at contact@englishcoach.academy. We will respond within 30 days.
Our website uses only essential technical cookies necessary for the website to function. We do not use advertising cookies, social media tracking cookies, or any third-party analytics cookies at this time. If this changes, we will update this policy and notify you accordingly.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites (such as Skool and YouTube). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Our services are intended for adults (18 years and over) in professional contexts. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.